Privacy Policy

Privacy Policy

This privacy policy sets out how Bare Roots Natural Health Centre uses and protects any information that you give to organization. We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified, then you can be assured that it will only be used in accordance with this privacy statement. Bare Roots Natural Health Centre may change this policy from time to time by updating this page.

Personal Information Protection Act (PIPA): Our practitioners have a legal and professional duty to protect the privacy of client’s personal health information. PIPA governs the collection, use, disclosure and access of personal health information.

Confidentiality: Our practitioners must keep all client information confidential. Failure to maintain confidentiality can be considered professional misconduct. Paper records are kept under lock and key. Computer records are password protected on computers that have virus protection and are backed up regularly.

Record Keeping for Personal or Business Consulting: Bare Roots Natural Health Centre will keep appropriate and adequate records in accordance with the professional standards associated with the International Organization of Nutritional Consultants (IONC). The client record will record what was done and what was considered by the practitioner. It will contain identifying information such as the name and date of birth. The record will also include any progress notes, any changes or modifications to the practitioner’s recommendations. Any consent obtained should be included in the record. Bare Roots Natural Health Center will appropriately keep the record for ten years from the last interaction with the client, or the client’s eighteenth birthday, whichever is later. The rule of record keeping includes financial records, appointment and attendance records. Records must be legible.

Information We May Collect on our Website:

  • Your name.
  • Your contact information including email address.
  • Demographic information such as postcode, preferences and interests.
  • Other information relevant to customer surveys and/or offers. We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests.

Security: We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling Your Personal Information: You may choose to restrict the collection or use of your personal information in the following ways:

  • Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at bare.roots.nhc@gmail.com.
  • We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

 

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